First, take a couple of deep breaths and try to relax. Think about the beach. Make some herbal tea. Now, here is what you need to know:

Symptoms:
Disc drive mounting and unmounting on its own; "read error," "bad sector," or "corrupt file/drive/partition" messages popping-up on your computer screen; whining or loud clicking sound from disc drive; computer reboots on its own, without warning.

What to do [External Hard Drive]:
Turn off the drive and disconnect the power source from the unit. Keep the drive in a cool, dry location where it will not be moved. Call Urban TekTonic.

What to do [Internal Hard Drive]:
Turn off computer and disconnect the unit from all electrical outlets. For laptops, carefully remove the battery and place machine in a cool, dry location where it will not be moved. Call us, and we'll take it from there.