Customer Comments
The Following Comments appear on Insider Pages:
Results, not jargon!
“Greg Matherly of Urban TekTonic provides a rare and valuable service for computer-frazzled New Yorkers. He starts by asking the client’s needs, work habits and preferences. He then makes the computer conform to the clients’ ’system,’¬ make the client conform to the computer. He speaks plain English, not geek jargonese. He carefully considers and discusses both the clients’ immediate and long-range needs. He tries to make his ‘fixes’ as minimal as possible, changing only what is necessary. He is polite, patient, knowledgeable, and accessible. Thank God he’s here in New York!” Larry L.
Top-Notch Computer Repair
The genius of Urban TekTonic is their ability to take complicated problems and come up with relatively simple affordable solutions. TekTonic is able to explain the available options without the usual mumbo-jumbo that so often passes for information. TekTonic tecnicians are can-do geeks able to interface with the technical unwashed with patience and humor. They do not sneer at out of date equipmentthey just smile and make it work and work well. What more could you want? Kathy Grove
Best Computer Home Service in New York City
Best computer home service in NYC by far, at extremely reasonable rates. Greg’s knowledge and efficient working style amaze me every time. With great expertise he upgraded my PC and installed sophisticated programs as well as a DVD burner. Knows from where to order new components for best price and quickest delivery. Besides fixing my computer problems, I found his advice on other technology related subjects most helpful. He showed me how to organize my digital photos, for example, and how to turn my iPod quickly into a live recording device. He also transferred some important old analog recordings onto CD, improving the soundquality while doing so. Truely a superb and multifaceted service. Frank F.
Simply the BEST!
Drop the Orange Geeks and the Green Dogs, they are useless. Go with Greg / Urban TekTonic , Trust me, hes the best and absolutely perfect, took the time to explain everything he was doing so that laymen like me felt comfortable and adequate, he helped me set up my new home office, wire and wireless network, IP address, 3 work stations, print server with 5 printers, network hard drive and backup system, Its been 10 months, but everything are still running smooth as silk. Greg, I will use your services in the future without hesitation and will highly recommend you to anyone. And thank you for downgrading that computer from Vista to XP, that was a good call! MK. Tan
Super Service
Part of me says I should not write anything about Urban TekTonic, because doing so will only make it harder for me to get service when I need it. But the guy is so good, so refreshing after some of the bozos Ive met who claim to be computer repair people, that I have to praise him. Greg Matherly does more than fix a problem, he figures ways to improve your machine and explains issues and solutions in non-geek language.. He is available to answer questions and shows up on time. and he is affordably priced. Ive got absolute confidence in what he does and though I know I am working against my own best interests by reviewing him this way, I just have to do it. Give him five stars or world class or whatever the top can be. Mort H.
Perfect
Greg (of UrbanTektonic) is the very best ever!! He rescued the files off of the laptop I had in college (which had been broken for 5 years prior…before that my dad had taken it to the IT department at IBM and they were unable to rescue the files). When I got a new computer at the beginning of last year he set the whole thing up and transferred all the stuff I wanted to keep from another old computer onto it. I have recommended him to many people and everyone who’s hired him loves him. Also his rates are very affordable. Lynn L.